Privacy Policy

Effective Date: 25 August, 2025

At Khaapa demo, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data.

Information We Collect

We collect different types of information depending on how you interact with our website:

• Account Sign-In via Clerk: When you sign in using Clerk, we may collect and store your first name, last name, email address, phone number, delivery address, and profile picture.
• Guest Checkout ("Ghost" Customers): If you order without creating an account, we may collect your first name, last name, email address, phone number, and delivery address during checkout to process your order.
• Order Information: Items purchased, fulfillment method (pickup or delivery), payment method (cash or online), and transaction details.
• Technical Information: Device details, browser type, IP address, and cookies to improve website performance and security.

How We Use Your Information

We use your information to:

• Process, prepare, and deliver your food orders.
• Provide secure account creation and login via Clerk.
• Facilitate safe and reliable online payments through Stripe.
• Manage and display menu and order-related content using Sanity.
• Offer fulfillment options including pickup and delivery.
• Contact you about your order (confirmation, delivery updates, or issues).
• Improve our services, menu, and website functionality.
• Send promotions and offers (only if you opt-in).

Sharing Your Information

We do not sell your personal data. However, we may share your information with:

• Clerk – for secure authentication and account management.
• Stripe – for online payment processing. We do not store your payment card details.
• Sanity – for content management (menu, product information).
• Delivery Partners – only when required to fulfill your order.
• Payment Providers – for processing cash-on-delivery or online payments.
• Legal Authorities – if required by law, regulation, or court order.

For more details, please review their respective Privacy Policies:

• Clerk Privacy Policy
• Stripe Privacy Policy
• Sanity Privacy Policy

Payment Methods

You may choose between:

• Cash on Delivery – we record the order and delivery details but do not collect payment information.
• Online Payment (via Stripe) – your payment details are processed securely by Stripe. We never store your card information.

Fulfillment Options

We offer:

• Pickup – you provide your details when placing an order and collect your food in person.
• Delivery – we use your provided address and phone number to deliver your order to your doorstep.

Data Security

We take strong precautions to protect your data:

• Clerk handles account authentication securely with industry-standard encryption.
• Stripe ensures PCI-compliant online payment processing.
• Our website implements safeguards to protect personal data from unauthorized access.

Your Rights

Depending on your location, you may have rights to:

• Access and update your personal data.
• Request deletion of your account and data.
• Restrict or object to certain processing.
• Opt out of marketing emails.

You can request these by contacting us at [Insert Support Email].

Children’s Privacy

Our services are not directed at children under 13. We do not knowingly collect data from minors.

Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted here with a revised effective date.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:
📧 [Insert Email Address]
📞 [Insert Phone Number]